How to book your telehealth appointment
4 Easy steps
Book your consultation as you normally would - online selecting ONLINE appointment options or by contacting us.
Prepay for your appointment.
Click link to join. No downloads or logins.
Have your consultation wherever you are comfortable.
Let’s run through each step:
1. Book
If booking online, select 'ONLINE TELEHEALTH' appointment of your preference. Otherwise, contact us to book in and let us know you'd like it online. This ensures you get the link sent to you for the appointment.
2. Prepay
If booking online, you'll be prompted to make payment to complete your booking. This is a secure and safe online payment portal.
Otherwise, one of our staff will email you the invoice a week prior with options for bank transfer or card payments via Stripe. This needs to be completed 24 hours prior to your appointment.
3. Confirmation Email
Minutes after booking your appointment, you'll receive an email. This email contains information how to connect, the link for the appointment and other helpful details.
You’ll receive a reminder in the days leading up to your appointment with the link as well.
4. Appointment
A few minutes before your appointment start time, click on the link in your confirmation email. You'll be taken to your internet browser and asked to use your camera and microphone.
The camera allows us to see you - you'll also be able to see us to have your appointment by video. When you hang up, the camera & microphone will turn off automatically.
You need to click the pink button to join the call.
