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How to Book Your Telehealth Appointment

How to Book Your Telehealth Appointment

4 Easy steps

  1. Book your consultation as you normally would - online via our Virtual Clinic or by contacting us.
  2. Prepay for your appointment.
  3. You'll receive an email with a link to click. No downloads. Nothing fancy.
  4. Have your consultation wherever you are comfortable.

Let’s run through each step:

1. Book

If booking online, go to our virtual clinic and select 'ONLINE TELEHEALTH' appointment. Otherwise, contact us to book in and let us know you'd like it done online.

2. Prepay

If booking online, you'll be prompted to make payment to complete your booking. This is a secure and safe online payment portal.

Otherwise, one of our staff will give you a call to process the payment over the phone using your credit card. This needs to be completed 24 hours prior to your appointment.

3. Confirmation Email

Minutes after booking your appointment, you'll receive an email. Please keep this email - it has your link for your consultation.

4. Appointment

A few minutes before your appointment start time, click on the link in your confirmation email. You'll be taken to your internet browser and asked to use your camera.

The camera allows us to see you - you'll also be able to see us to have your appointment by video. When you hang up, the camera will turn off automatically.

See our Tips for the best quality telehealth sessions.